Your passport to global banking.
Powered by Citi.
Enjoy access to a world of preferential treatment and benefits when you travel the world. There are discounts at fine restaurants, hotels, car rentals and shopping malls as well as special offers at the best spas worldwide and more. Find out more at the Citibank World Privileges website.
Making purchases
Make purchases securely at any of the 23 million retailers worldwide that display the Visa symbol, using your Citibank card.
If you have a Citibank Visa Debit Card
Remember to press the credit button when you use your Visa Debit card to gain access to all of Visa's security benefits, such as Visa's Zero Liability policy, to protect you against unauthorised transactions.
Online banking
To view your account at any time, from anywhere in the world, log on to Citibank Online.
International customer service
For telephone support, simply call CitiPhone Banking's international customer service number +61 2 8225 0615. If you'd like to conduct self service banking transactions, or speak to one of our operators at a time that is convenient for you, simply call CitiPhone on 13 24 84.
If your card is lost or stolen, please contact us as soon as possible, at any time, via our international customer service number +61 2 8225 0615. One of our Customer Service Officers will review your recent activity, block your account to stop any fraudulent activity and organise to issue you with a new card.
Should you get caught in a bind while travelling, help may be at the nearest Citibank branch. We may be able to help you access your money and keep to your travel itinerary. Please note that withdrawal limits and transaction fees vary based on the country you are visiting and that Citi banking locations may not be in all countries visited. For more information, please contact your local branch.