Home>Making Deposits Payments on your Citibank account You can make deposits and payments to your Citibank account in the following ways: Easi-Pay Easi-Pay is Citibank's convenient Direct Debit facility which enables you to have the regular payments to your Citibank account automatically debited from your nominated bank account held within Australia. To apply, simply download and complete the relevant Easi-Pay application form below and return the original to Citibank in order for the facility to be set up on the account. Credit Cards, Ready Credit, Personal Credit, Business Credit, Diners Club Credit line and Personal Instalment loan Easi-Pay Form (Adobe PDF, 205KB) Mortgages Easi-Pay form (Adobe PDF, 1.04MB) Please Note: For CreditCards, ReadyCredit, Personal Credit & Business Credit accounts, if you make any manual payments between due dates, then Easi-Pay will only draw the difference between the amount of the manual payments and the Easi-Pay amount. BPAY BPAY® is one of the best ways to manage your bills. It's fast, easy and convenient. It is today's way of paying bills to over 13,000 billers throughout Australia. For more information, visit our BPAY® page or phone 13 24 84. Funds Transfer You can make a funds transfer from either: A linked Citibank account (not credit card or other Ready Credit) through Citibank Online or CitiPhone Self Service Banking. To transfer funds from an existing Citibank account, sign on to Citibank Online or phone 13 24 84 to use CitiPhone Banking, then follow the prompts. Another bank account. If your other institution provides online banking, you can elect to make an online funds transfer from your nominated account to your Citibank account. Simply enter the following information: The Citibank BSB Number which is 242 200 Your nine digit Citibank Account Number By Mail using a Cheque You can post us your payment by enclosing your completed Remittance Advice provided with your monthly statement (for credit products only) or deposit split (see below for more information on deposit books) and mail with your cheque (no notes or coins accepted) to the following address for each of the following products: Credit Cards, Ready Credit, Personal Credit and Business Credit: Citibank GPO Box 749F Melbourne VIC 8105 Mortgages: Citibank Mortgages PO Box 540 Melbourne VIC 8060 Deposit Products: REPLY PAID 105 Citibank GPO Box 5298 Sydney NSW 1005 Please make your cheque payable to your Citibank account number and specify your account type e.g. Citibank Gold Credit Card account number. It would also assist us in processing your payment if you write the actual account number on the back of your cheque. Cheques payable to the accountholder may also be accepted (e.g. dividend cheque, Medicare refund, etc) but cheques payable to a third party will not be accepted. For more information on cheque clearance times, visit our Cheque Clearance page. Australia Post You can make payments at any Australia Post office displaying the Bank@Post™ symbol using cash or EFTPOS and they'll be processed immediately. Remember to take your deposit slip (see below for more information on deposit booklets) and your Credit/Access Card for a faster transaction. For payments made at any other Australia Post. Please allow 48 hours for the payment to reach your account. When paying by cheque at any Australia Post office, please allow seven business days for the cheque to clear. However, funds will be considered received the day the cheque is deposited. Fees apply. National Australia Bank National Australia Bank accepts deposits into your Citibank Mortgage, as well as your Deposit and Transaction accounts. For payments made at National Australia Bank using cash, payment will reach your account the next business day (or Saturday if deposited on Friday). When paying by cheque (or mixed cash and cheque), please allow three business days for the cheque to clear. However, funds will be considered received the day the cheque is deposited. Please note: If you are depositing funds by cheque, you must have a pre-encoded deposit book (see below for more information on deposit books). However if you are depositing cash you can use a National Australia Bank deposit slip. Deposit Book You can use your deposit book to make a deposit or payment into your account by mail, at Australia Post or at a National Australia Bank (for Deposit accounts and Mortgages only). You can order a deposit book online by signing onto our secure Internet banking website, Citibank Online. Once signed on, select 'Account Services' located at the top of the screen, then 'Banking Services' in the sub-menu. From the list of options, select 'Request a Cheque/ Deposit Book' and the account on which you'd like to order the deposit book and then select 'Next'. Allow approximately 7-10 working days for delivery of your new deposit book. You can also order by calling CitiPhone on 13 24 84, or by mailing us a request (or sending us the reorder voucher from your existing deposit book) to Citibank Banking Services, GPO Box 40, Sydney NSW 2001. For more information on these payment options, check the back of your monthly Statement, sign on to Citibank Online or phone CitiPhone on 13 24 84. ® Registered to BPAY Pty Ltd ABN 69 079 137 518

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